"Taking Care of the Customer - Despite Losing the Sale - is the Ultimate Payoff"

"After visiting the dealer and a Honda specialist, both informed me that I needed a new transmission in my Odyssey at around $3,300. As an independent shop, Tri-City Trans informed me about a class action lawsuit against Honda specific to the problem I was having. After determining that my car met the requirements of the lawsuit, Tri-City Trans and their recommended dealer went to bat for me with Honda Cars of America. The result was a new transmission with Honda picking up 55% of the bill - a savings to me of over $1,600. In a recessed economy where every business decision counts, Tri-City Trans proved that doing the right thing to take care of the customer - despite losing the sale - is the ultimate payoff. Check them out for all of your transmission needs!" -DJB