"You Had My Best Interest in Mind and Made That Referral"

"You may not remember me, but I talked to you last week (referred by Leo Petruzella) regarding my 2001 Honda Odyssey transmission. After we briefly spoke about it, you referred me to Travis Milliner at Bell Honda. I wanted to personally say “thank you” for that referral. Travis worked his magic and was able to get 80% of our transmission repair cost covered by Honda. I realize that you could have convinced me to use your shop; but instead, you had my best interest in mind and made that referral. Your actions clearly reflect your business philosophy of integrity and honesty and in today’s work; the values seem to be rare. In the future, should we (or any of our friends) ever be in the need of a transmission repair, you will be the first on we’ll call." - Tammy